Abbie Letts

Abbie Letts, Consultant, brings expertise in operational and revenue analytics. Her ability to take complex data and analysis and convert to story-driven recommendations helps clients find their way forward.

Prior to Integrated Insight, Abbie worked on Crew Strategy & Business Intelligence for American Airlines. In this capacity, she optimized scheduling to lower delays, improve crew satisfaction with scheduling, and increase profits. In the process, Abbie developed more automated reporting and business intelligence tools to conduct real-time analysis on the results of business decisions.

Before American Airlines, Abbie was with Walt Disney Parks & Resorts in both Revenue Management and Human Resources Analytics. In Revenue Management, Abbie conducted food and beverage analysis by meal period to streamline labor and improve restaurant profitability. She also championed a project to introduce a premium transportation service. In Human Resources, Abbie designed talent acquisition strategies to reach workforce hiring goals.

Abbie has a BS, Industrial Engineering from The Pennsylvania State University.

For immediate help contact Abbie Letts at aletts@integratedinsight.com